Question 1

Is the initial consultation really free? What’s included?

Accepted Answer

Yes. The consultation is a brief conversation to understand your needs, learn about your practice, and determine which service tier is the best fit. It is not the Diagnostic — it’s simply the first step in exploring whether we’re a good match.

Question 2

What types of practices do you work with?

Accepted Answer

We support a wide range of outpatient healthcare organizations, including primary care, specialty practices, FQHCs, RHCs, Indian Health Service (IHS) programs, standalone Tribal 638 facilities, and other community‑based clinics. If your team delivers patient care and needs stronger operational systems, we can help.

Question 3

Do you work remotely, onsite, or both?

Accepted Answer

We work with practices across the country through remote consulting, which allows us to support teams efficiently and without disruption. On‑site visits are available for local practices and for clinics that would benefit from an in‑person assessment, including travel for select projects or Transformation‑level engagements.

Question 4

How much time will this take from my team?

Accepted Answer

We design our process to minimize disruption. Most practices only need to dedicate short, focused touchpoints during the Diagnostic and Blueprint phases. For Transformation engagements, we guide your team through changes in a structured, manageable way.

Question 5

What happens after I submit this form?

Accepted Answer

You’ll receive a confirmation, and we’ll follow up within 1–2 business days to schedule your consultation. From there, we’ll discuss your needs, answer questions, and outline the next steps.

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Frequently Asked Questions

Is the initial consultation really free? What’s included?

What types of practices do you work with?

Do you work remotely, onsite, or both?

How much time will this take from my team?

What happens after I submit this form?